Effective Date: [24 May 2025]

At Happy Speech Clinic, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our therapy services.

1. Information We Collect

We may collect and store the following types of personal and health-related information:

• Personal Details: Name, phone number, email address, address, date of birth, gender, etc.

• Medical Information: Referral notes, case history, speech and language assessments, therapy goals, progress notes, and other related clinical documentation.

• Payment Information: Billing details and payment receipts (if applicable).

• Technical Data: IP address, browser type, operating system, and website usage statistics.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide speech and language assessment and therapy services

• To contact you regarding appointments, reminders, and clinic updates

• To maintain accurate health records in compliance with legal requirements

• To improve our services, website performance, and patient experience

• To handle billing and administrative communication

• To meet professional, legal, and regulatory obligations

3. Confidentiality & Data Protection

All personal and health information is treated with strict confidentiality. We take appropriate steps to ensure your data is:

• Stored securely (digital and/or paper-based records)

• Accessed only by authorized personnel (such as your therapist)

• Not shared with third parties without your explicit written consent, unless legally required

4. Your Rights

As a client or guardian, you have the right to:

• Request access to your records

• Correct inaccurate or outdated information

• Withdraw consent for use of your information (where applicable)

• Request that your information be deleted (subject to legal exceptions)

To request access or make changes to your data, please contact us using the information below.

5. Use of Cookies (Website Visitors)

Our website may use cookies to analyze traffic and enhance user experience. You can manage your cookie preferences via your browser settings.

6. Third-Party Services

We do not sell or rent your information to third parties. Any third-party service providers used (such as website hosting or payment platforms) are required to maintain privacy and data protection standards in line with this policy.

7. Children’s Privacy

We take special care when handling information related to children. Any personal or medical information about minors is collected with parental or guardian consent and used solely for the purpose of providing therapy services.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance of any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, you may contact us at:

If you have any questions regarding these Terms and Conditions, please contact us:

📧 Email: happyspeechclinic@gmail.com

📞 Phone: +92 336 8236561

📍 Address:Happy Speech Clinic, RS-15, Rafi Pride, 1 Jamia Millia Rd, Gulshan e Rafi Malir, Shah Faisal Town, Pakistan